PTC High Speed USB 2.0 to Serial RS-232 DB-9 Converter

The customer experience with the product, mainly an FTDI-based USB to serial cable, has been mixed, with a notable divide in satisfaction based on the operating systems used. Many users have found the cable to work seamlessly with Windows systems, particularly Windows 7 and XP, necessitating little to no installation effort beyond plugging it in. The reliability of maintaining the same COM port number across different USB ports has also been appreciated, especially for users managing multiple devices. However, the experience appears to disadvantage users on MacOS, where some have faced challenges getting the drivers to work. The provided mini CD was problematic, as newer MacBook models do not support this format, and instructions for installation were found to be outdated, leading to confusion during the setup process. Additionally, there were complaints about receiving devices that did not match advertised specifications, with reports of receiving products that appeared to be faulty or based on lesser chipsets like Prolific rather than FTDI. Despite the negatives, users who successfully employed the cable have praised its quality and ruggedness, especially for use in professional environments where a reliable connection is requisite for networking tasks. Those who rely on the cable for Console access to routers and other network devices have particularly highlighted its effectiveness in such scenarios. In summary, this product is best suited for Windows users who can take full advantage of its compatibility, while Mac users may need to prepare for additional troubleshooting. The potential inConsistency in chipsets can also be a point of concern for buyers looking for reliability. **